Kiduvo Terms of Service

Effective date: 13 May 2026 · Last updated: 15 May 2026

These Terms of Service ("Terms") form a binding agreement between you and NK Software (Pty) Ltd ("we", "us", "Kiduvo"). By creating a Kiduvo account or using the application, you accept these Terms. If you do not accept them, do not use the Service.

1. The Service

Kiduvo is a mobile application that helps parents, legal guardians and caregivers keep an organised record of a child's health journey — vaccines, illnesses, medications, growth, milestones and related documents. It is a record-keeping tool, not a diagnostic or treatment tool.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use the Service. By creating an account you confirm that you are the parent, legal guardian or authorised caregiver of any child whose information you record in Kiduvo.

3. Your account

You are responsible for keeping your account credentials confidential and for everything that happens under your account. Notify us immediately at proteabyte@gmail.com if you suspect unauthorised access.

4. Acceptable use

You agree not to:

• Use the Service in any way that violates the law or another person's rights.
• Upload content you do not have the right to share.
• Attempt to gain unauthorised access to other accounts or our systems.
• Reverse-engineer, decompile or otherwise attempt to extract the source code of the Service, except where the law expressly permits it.
• Use the Service to spam, harass or harm any person.

We may suspend or terminate accounts that breach these rules.

5. Free and Premium tiers

Kiduvo offers a Free tier with core record-keeping and a Premium tier with additional features (unlimited records, advanced exports, family sharing, ad-free experience and so on as described in the app). The exact contents of each tier may evolve over time.

6. Subscriptions and billing

Premium is offered as an auto-renewing subscription billed monthly or annually, processed by the Google Play Store or Apple App Store. The price displayed in the app is the price you pay; local taxes may apply.

• Auto-renewal. Subscriptions renew automatically at the end of each billing period unless cancelled before that point. Renewal charges happen on the store account you used to subscribe.
• Cancellation. You can cancel any time from your Google Play or Apple account settings, or from the "Manage subscription" entry in the Kiduvo menu. Your Premium access continues until the end of the paid period.
• Refunds. Refunds, where applicable, are governed by the policies of the store you purchased through (Google or Apple). We do not directly process refunds for in-app purchases.
• Free trials (if offered in the future) automatically convert to paid subscriptions unless cancelled before the trial ends.

7. Your content

You retain ownership of all information and documents you record in Kiduvo ("Your Content"). You grant us a limited, non-exclusive licence to host, store and display Your Content solely for the purpose of providing the Service to you. We do not use Your Content to train models, target advertising or build profiles.

8. Family sharing

You may invite a co-parent or caregiver to view your child's records. You are responsible for the choice of invitee. You can revoke an invitation or remove an invited user at any time. The invited user is bound by these Terms when they accept the invitation.

9. Intellectual property

The Service — including its software, design, icons, content and trademarks — is owned by NK Software (Pty) Ltd or its licensors and is protected by intellectual-property laws. Nothing in these Terms transfers ownership of those rights to you.

10. Termination

You can stop using Kiduvo at any time and delete your account from the in-app settings or by contacting us. We may suspend or terminate the Service or your account if you breach these Terms, if required by law, or if continuing the Service becomes commercially impractical. We will give reasonable notice where we can.

11. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or perfectly secure.

12. Limitation of liability

To the maximum extent permitted by law, NK Software (Pty) Ltd will not be liable for any indirect, incidental, consequential, special or exemplary damages arising out of or in connection with the Service. Our total aggregate liability for any direct damages will not exceed the greater of (a) the amount you paid us in the twelve months preceding the event giving rise to the liability, or (b) ZAR 500. Nothing in these Terms limits liability for matters that cannot be limited by law (such as gross negligence, wilful misconduct, or death or personal injury caused by our negligence).

13. Indemnity

You agree to indemnify NK Software (Pty) Ltd against claims and expenses arising from your breach of these Terms or your misuse of the Service.

14. Changes to the Service or these Terms

We may update the Service or these Terms from time to time. When we make a material change we will update the "Last updated" date at the top of this page and, where appropriate, notify you in the app or by email. Continuing to use the Service after an update means you accept the revised Terms.

15. Governing law and disputes

These Terms are governed by the laws of the Republic of South Africa. The courts of South Africa have non-exclusive jurisdiction over any dispute. Nothing in this clause prevents you from bringing a claim in your local consumer-protection forum, where the law gives you that right.

16. Contact

Questions, complaints or notices under these Terms can be sent to proteabyte@gmail.com.